Last updated: June 20, 2024

Thank you for shopping at The Nut Guru.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.The following terms are applicable for any products that You purchased with Us.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to The Nut Guru, Bengaluru, Karnataka.

• Goods refer to the items offered for sale on the Service.

• Orders mean a request by You to purchase Goods from Us.

• Service refers to the Website.

• Website refers to The Nut Guru, accessible from https://thenutguru.com/

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Your Order Cancellation Rights

You can raise cancellations to us within 1 hour of placing the order along with the reason for cancellation. If the order is a prepaid order the refund shall be credited to your account in 4-7 working days.

For Returns and Refund :-

~ We do not accept returns as these are food products once delivered they cannot be returned.
~ If there is any issue with your order, you Can reach out to us on –

1) Customer care number: +91-90360-02727

2) WhatsApp: +91-90360-02727

3) Email address: thenutguru@gmail.com

~ Once you reach out to us, our team will be able to assist you with a replacement or a refund depending upon the fact and circumstances of each case.

Gifts

If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.

If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us:

• By email: thenutguru@gmail.com

• By visiting this page on our website: https://thenutguru.com/contact-us/